Shipping Policy

Last updated: 16 October 2026

At  Decoremore, we work to ensure your home décor purchases reach you safely and as promptly as possible. This Shipping Policy explains our order processing and delivery procedures.

1. Shipping Destinations

We deliver to eligible addresses in [insert the countries or regions you serve]. Delivery availability may depend on the serviceability of your address.

Please enter your complete shipping address and postal code during checkout to confirm whether delivery is available.

2. Order Processing Time

Orders are generally processed within [1–3 business days] after payment confirmation, excluding Sundays and public holidays.

Processing times may vary during major sales, festive periods or due to circumstances outside our reasonable control.

3. Estimated Delivery Time

The estimated delivery time is [insert your usual delivery timeline] after dispatch. Actual delivery times may vary depending on your location, courier service, weather, public holidays and other operational factors.

Any delivery estimate shown at checkout or communicated in your order confirmation should be used as the primary estimate for your order.

4. Shipping Charges

Applicable shipping charges, if any, will be shown at checkout before you complete your purchase.

Any free-shipping offer will be subject to the conditions stated in the relevant offer or promotion.

5. Order Confirmation and Tracking

After placing an order, you should receive an order confirmation through the contact details provided at checkout.

When tracking details are available, we will share them through an appropriate notification channel. Tracking updates may take some time to appear after dispatch.

6. Address Accuracy

Please ensure your name, phone number, postal code and delivery address are accurate before placing an order.

If you need to correct an address, contact us promptly at [Your customer support email]. We cannot guarantee that address changes will be possible after an order has been dispatched.

Additional delivery charges may apply where a carrier permits a redelivery or address correction.

7. Delays and Delivery Issues

Delivery may occasionally be delayed due to weather conditions, transport disruptions, high order volumes, public holidays or other events outside our reasonable control.

If your order appears delayed, contact us with your order number so we can assist you.

If tracking shows that an order has been delivered but you have not received it, please contact us as soon as possible so the delivery status can be checked.

8. Incorrect or Damaged Deliveries

If your order arrives damaged, contains an incorrect item or has missing components, contact us promptly at [Your customer support email].

Please include your order number and clear photos or videos of the item and packaging where relevant. We will review the issue under our Refund & Return Policy and applicable law.

9. Multiple Shipments

If an order contains multiple products, items may occasionally arrive separately. When separate tracking details are available, we will share them with you.